Collection of Personal Information
Product and service information
If you have purchased products from this website, we may hold your contact details as well as details of the products that you have purchased. Those details are primarily used to send you information about relevant products, latest developments and forthcoming events.
Information for marketing
If we have collected your details from an enquiry you have made, we will hold your contact details and details of information that we send to you. The Personal Information we hold is used to communicate with you on the topics you have indicated an interest in or that we believe that you may be interested in.
Occasionally we may collect Personal Information from you in the course of conducting promotions or competitions and such promotions or competitions may be conducted jointly with third parties who might have access to your Personal Information. In such circumstances the terms and conditions of such promotions or competitions will clearly state the intentions of the recipient(s) of your Personal Information.
Sharing of your personal information
We may disclose personal information for purposes including to provide our products and services to you, and as required by law
We may use companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. We take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Accessing Your Personal Information
You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
You can email us at firstname.lastname@example.org